Customer Lifetime Value (CLV) Calculator
How to Use the CLV Calculator
Our Customer Lifetime Value (CLV) calculator helps you understand the total revenue you can reasonably expect from a single customer account throughout your business relationship.
- Average Purchase Value ($): Enter the average amount a customer spends in one transaction. (
Total Revenue / Total Orders) - Purchase Frequency (per year): Enter the average number of times a customer makes a purchase in one year. (
Total Orders / Total Unique Customers) - Average Customer Lifespan (years): Enter the average number of years a customer continues to purchase from you.
Click "Calculate CLV" to see the results. The tool will show you the average value of a customer per year and their total estimated lifetime value.
Understanding CLV (Customer Lifetime Value)
Customer Value (per year): This metric shows how much revenue a single customer generates, on average, in a 12-month period.
Formula: Average Purchase Value * Purchase Frequency
Customer Lifetime Value (CLV): This is the total projected revenue a customer will generate for your business during their entire "lifetime" as a paying customer.
Formula: Customer Value (per year) * Average Customer Lifespan
Why is CLV Important for ROI?
CLV is one of the most critical metrics for measuring your marketing ROI. It directly answers the question: "How much can I afford to spend to acquire a new customer?"
For example, if your average CLV is $600, you know that spending $100 on marketing to acquire that customer (your Customer Acquisition Cost, or CAC) is highly profitable. If your CLV is only $50, spending $100 to acquire them is a losing strategy.
- Better Marketing Decisions: Focus your budget on acquiring high-value customers.
- Improve Retention: CLV shows the immense value of keeping existing customers happy. It's almost always cheaper to retain a customer than to acquire a new one.
- Measure Long-Term Profitability: Instead of just measuring the profit from the *first* sale, CLV helps you measure the long-term health and profitability of your business.
Explore Our Other Free ROI Tools